Adding to your basket
When you add an item to your basket you are able to amend, change the quantity or delete any item that you have selected to add to your basket at any time up until the moment you decide to pay for those goods. The cost of the goods you have selected to add to your basket will be displayed on the left hand of your screen whilst you continue to shop
Once you have added everything you require to your basket you will be asked to select a shipping method. We will ship your DVDs to almost anywhere in the world. We ship from our warehouse in the United Kingdom either by Air Mail or by Fedex, the choice is yours. Fedex is faster and more expensive, airmail is cheaper but slower.
Whilst delivery times are only indicative, for most countries Fedex takes three to four working days from the date on which you receive an email from us letting you know that your goods have been despatched whereas Air Mail will take between seven to ten working days.
All goods we deliver to you will require to be signed for, please have them delivered to an address where there will be someone there to sign for them during normal business hours.
If you would prefer to buy in US dollars the AAO hold stock of our products in the USA and will sell you the exact same products to you through their website store at: https://secure3.aao.org/store/common/index.cfm
Billing and Delivery Addresses
You will be asked to provide a billing address for the goods, this should be the exact same address as that to which your card is registered; this forms a part of our security checks. You may choose to enter a different delivery address, this is the address to which we will despatch the goods you purchase.
Having selected what you wish to purchase, chosen a shipping method and completed the address details required, you will be asked to pay for the goods by credit or debit card. We accept MasterCard, Visa, Visa Electron and American Express credit cards and Solo or Maestro debit cards. We only ship goods to you once we have been payed in full. Should you not be able to pay by one of these credit or debit cards please contact customer support by email at
firstname.lastname@example.org to make an alternative arrangement.
We appreciate your business, please do not hesitate to contact us should you have a query.